Return, Exchange & Refund Policy
Cancellation Policy
in case there is an order cancellation. Please do so before it is shipped. Once the product is shipped it can't be cancelled using our website.
Return & Exchange Policy
We accept returns only in the following cases:
You receive a wrong product (different from the product ordered).
You receive a damaged or defective product.
Size-related issues are eligible for exchange only and not for refund. Exchanges are subject to stock availability.
Returns, refunds, or exchanges will not be accepted for
Change of mind.
Color, design, or fabric preference.
Any reason other than receiving a wrong, damaged, or defective product.
Customized or personalized products.
Return/Exchange Process
Once your return or exchange request is approved, a pickup will be arranged within 1-2 working days.
After pickup, it may take up to 15 days for the parcel to reach our warehouse.
All returned products will be inspected upon receipt before approval of the refund or exchange.
Refund Policy
Refunds are applicable only for approved returns involving wrong, damaged, or defective products.
After the returned product is received and verified, a Razorpay refund link will be sent to your registered mobile number.
You will be required to provide your bank account details (Account Number and IFSC Code) through the Razorpay link.
The refund amount will be credited to your bank account within 7 working days after successful verification.
A processing fee of ₹100 will be deducted from the refund amount.
Important Conditions
Products must be unused, unwashed, and in their original condition.
Original tags, packaging, and accessories must be intact.
Products without original tags or packaging will not be accepted.
Return or exchange requests must be raised within the eligible return/exchange period mentioned on the product page.